Privacy Policy

PREPARED BY ALQUILADORA DE VEHÍCULOS AUTOMOTORES S.A. DE C.V., FOR THE PROTECTION OF THE DATA OF ITS CUSTOMERS

ALQUILADORA DE VEHÍCULOS AUTOMOTORES , Sociedad Anónima de Capital Variable (AVASA) with address at Perif. Blvd. Manuel Ávila Camacho 175, Piso 5, Polanco, Polanco I Secc, Miguel Hidalgo, 11550 Ciudad de México, CDMX, notifies you that in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (the Law), is responsible for collecting your personal data, the use that is given to them and their protection, for which it informs you that the information of our clients is treated confidentially. The simple contribution you make of your personal data constitutes acceptance of these terms and conditions.

We will treat the personal data that we collect from you for the following purposes that are necessary for the service you request: Preparation of a contract for the rental or sale of vehicles, customer identification formats, measurement and quality control, monitoring, updating, confirmation, promotional, credit, studies on consumption habits and preferences, preparation of financial options, collection and payment procurement, issues related to the services we provide or to this privacy policy

To carry out the purposes described in this privacy notice, we will process the following personal data: Identification (such as names, surnames, gender, date of birth, address, CURP, landline and mobile phone, email); contact; patrimonialand/or financial. Likewise, we inform you that it is possible that in order to preserve the safety of the people who visit our facilities and use and enjoy AVASA's assets, we may use closed-circuit recording, for which we could collectimage and sound, which we anticipate as these could be sensitive data in certain contexts.

In accordance with the provisions of article 37 section III of the Law, your personal data will not be transferred to third parties without your consent, with the exception of: a).- Those companies that are part of our group; and b).- To meet information requirements of the competent authority, which are duly founded and motivated.

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (access). Likewise, it is your right to request the correction of personal information in case it is outdated, inaccurate or incomplete (rectification); that we remove it from our records or databases when it considers that it is not being used properly (cancellation); as well as to oppose the use of your personal data for specific purposes (opposition). These rights are known as ARCO rights; however, it is important that you bear in mind that not in all cases we will be able to concludeyour request in the desired way, since it is possible that due to some legal obligation we require to continue treating your personal data; Likewise, you must consider that, for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the termination of your relationship with AVASA.

To exercise your ARCO rights, you can access the procedure that we have implemented, that is, it will suffice to go to the personal data security area at the link https://www.atencionaclientesavasa.com or via email contacto@avasa.com.mx , writing a document in Spanish, where you add your full name, a simple copy of your official identification or, in electronic media, a digitized version of it (scan), indication of the email or physical address that you designate for notifications and a number contact telephone number Once done, within a maximum period of 20 business days you will be informed of theorigin of said request; In the event that a response letter is sent to the indicated physical address, the twenty days will be considered fulfilled at the time of delivering the document to the postal service.

We reserve the right to make changes or updates to this privacy notice at any time, in response to new legislation, internal policies or new requirements for the provision or offering of our services or products. These modifications will beavailable to the public through our website, via email or in writing. Date of last modification: 01/17/13.

Alquiladora de Vehículos Automotores, S.A. de C.V., will consider this notice read and accepted by not receiving any opposition or by accessing our website, receiving emails from us and voluntarily expressing their data in writing or by telephone.