Rental conditions

Requirements for renting a car with Hertz in Mexico

  • The minimum age to rent a car from Hertz Mexico is 18 years old. An additional fee will apply to young drivers between 18 and 24 years old.

  • Rates are subject to airport surcharges at airport offices and location fees at city offices.

  • INE Certificate (for Mexican citizens) and passport or passport card for foreigners.

  • Valid driver's license

    • The registered customer as the driver must present a driver's license issued by the country of residence.

    • The license must be issued by the same state entity as the official identification

  • Hertz Mexico reserves the right to accept the driver's license according to its established rules and to reject the rental if any of them are not followed.

    • Customers have the right to know what personal data we have, how we use it, and the conditions of use. It is also their right to request the correction of personal information if it is outdated, inaccurate, or incomplete; to have it deleted from our records or databases when they believe it is not being used properly; as well as to object to the use of their personal data for specific purposes. However, for certain legal obligations, revoking consent may mean that we cannot continue to provide the requested service, or the termination of the relationship with AVASA.

  • Hertz Mexico reserves the right to refuse to rent a vehicle if some of our rental requirements are not met.

Payment methods accepted by Hertz Mexico

For your safety, we do not accept cash. We accept credit and debit cards as a form of payment (in the case of debit cards, an additional amount will be requested as a security deposit, and you must also have identification and a license from the same state).

Hertz Mexico accepts American Express, Visa, and Mastercard as credit and debit cards for both prepaid reservations and counter payment and rental security deposit.

The rental security deposit amount is deducted from the credit card limit, not the rate. At the end of the lease, we will deduct an amount equal to the rental fee from this preauthorization and then proceed to release the remaining amount. The level of protection or coverage you choose for your Hertz car determines the level of preauthorization of your credit.

Upon receiving the vehicle, Hertz Mexico will release the charge made to your card; the time it takes to have access to your funds will depend on the issuing bank of the card, provided that the Hertz vehicle is returned in the same mechanical, aesthetic, and functional conditions, as well as accessories, tools, and the items delivered to the customer, such as plates, keys, registration cards, or spare parts.

Retention Table

CATEGORIAAUTOLDW 0CDWCDW-2SIN PROTECCIONES
A6Beat 5 puertas-$2,000$3,000$15,000
B6 - BBeat 4 puertas - March - Mirage-$2,000$3,000$17,000
C6 - C – D – D6Attitude -Aveo - Vento - Polo - Onix - Kwid-$2,000$3,000$20,000
FCavalier - Virtus - Sentra - Versa-$5,000$7,000$25,000
GJetta - Kia Forte-$5,000$7,000$35,000
Q4 – L – Q2 - Q6Renegade - Kicks - Stepway - Captiva - Taos - Trax - Xtrail - T-Cross – Journey- Duster-$5,000$7,000$40,000
T2Suzuki Ertiga - Toyota Avanza-$5,000$7,000$38,000
TJourney - Xtrail-$5,000$7,000$40,000
QJeep Wrangler Sahara - GladiatorDoes not apply$15,000$30,000$50,000
Y - Y4Mitsubishi L-200 - Ram 2500Does not apply$5,000$7,000$40,000
RGrand Caravan - Kia Sedona - Sienna-$7,000$10,000$45,000
G4Mini Copper ConvertibleDoes not apply$15,000$30,000$45,000
M4Urvan - Express Van-$7,000$10,000$45,000
L4 - L5BMW X1 - BMW X2Does not apply$15,000$30,000$50,000
T6 - T7Suburban - EscaladeDoes not apply$15,000$30,000$55,000
IC300 - Kia Optima-$15,000$20,000$50,000
P4BMW 320 - BMW 420Does not apply$15,000$30,000$50,000
V4Charger RT - Camaro V6Does not apply$17,000$32,000$55,000
LDW0%The equivalent of 3 days' rental will be held on the card.
CDW10%The equivalent of 2 days' rental plus the amount indicated in the table will be held on the card.
CDW20%

The amounts shown are expressed in Mexican currency (MXN). Currency conversion will be applied according to the current exchange rate.